As marketers we have gotten very good at setting measurable goals for projects, moving away from work that attempts to influence intangible business objectives. In my experience with most agencies, we usually take a look at our KPIs at the end of the campaign, and then try to do a post-mortem on what worked or why we missed the target (thankfully, I have found that this is not the case at Three Deep, where measurement often drives the campaign).
There is another way, but it requires commitment to flexibility – that is to reserve funds and plan resources to adjust as you go. We should be reviewing results regularly and having a “plan B” to step up traffic generators, or adjust content or functionality to improve results if we aren’t on track to reach our initial goals.
Let’s take a minute to review the criteria for a focused goal. It must be:
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