Get the most out of every advertising dollar with experienced appointment call center services from Three Deep
The costs of marketing and advertising are steadily increasing, while at the same time it is becoming harder to generate leads. And when leads do come in, industry averages indicate that a potential customer only ends up scheduling a sales appointment about 50% of the time.
Three Deep has developed a proven method for increasing sales on the same number of leads by focusing attention on what is typically the weakest link in the sales process: setting the sales appointment. Our call center service combines state-of-the art call center technology with industry best practice appointment setting methodologies to increase your appointment set rate. The result? More sales from the same number of inquiries and a reduced cost per lead – all without increasing your advertising budget.
Outsourcing Sales Success
The typical business relies on a receptionist to set appointments or an answering service to field calls during non-business hours. This often results in a hit-or-miss approach to appointment setting, with hot prospects cooling off as they wait for a return phone call, or the receptionist turning prospects off by handling questions poorly, offering too much information and over-qualifying the leads. By outsourcing the appointment-setting process to our professional call center service, you can power up your sales efforts with a staff of highly-trained professionals who are focused on turning inquiries into qualified appointments.
By the Numbers
Three Deep’s call center professionals focus on setting appointments with qualified prospects using scripts based on proven industry best practices. Powered by state-of-the-art CRM (Customer Relationship Management) software, our agents track every inquiry in the system and automatically perform pre-set lead nurturing functions, such as automatic call reminders for reset inquiries.
Our highly trained call agents, supported by enterprise-class software, have achieved a 75% appointment set rate. What does that mean for your business? Let’s take a look:
Per 1,000 Inquiries
With many of our clients having an average sale of $5000, this translates into $150,000 more in sales per month, or $1.8 million in revenue annually. While many industries averaging well over $350 per issued lead, our clients have consistently seen issue costs drop under the $150 range. If your cost per inquiry was $100, your cost per issued appointment drops even lower, to $133. Getting started is easy. Contact us to find out how we can help you increase sales while decreasing your cost per appointment.