CRM Implementation

Depending on what you read, the success rate of CRM (customer relationship management) implementations can be as low as 30%. Three Deep can greatly improve your chances of a successful implementation through its approach which leads clients through a set of proven methodologies and best practices. Whether you’re just getting started or adding more robust customer processes or reporting to an existing CRM platform, we have the expertise and experiences to make your focus on the customer, a rewarding endeavor.

Our Approach

Our CRM implementation platform involves three phases: Acquire, Nurture, and Retain. At the heart of these three phases is your customer centric database, keeping your customer at the center of your CRM efforts.

Acquire

Three Deep utilizes a mix of both push and pull marketing to help your business acquire new customers. We use lists, contests, promotions (including online media, print, direct mail, email marketing, broadcasting and more), search engine marketing, and landing page optimization, to ensure that whichever venue your potential customer uses to make purchase decisions, your marketing message is found.

Nurture

Once a potential customer’s attention is caught, it is critical to keep their attention in the nurture phase. We do this through website conversion optimization, our state-of-the-art call center, direct mail, email marketing and coupon strategy.

Retain

Perhaps the most important aspect of CRM success is retention. We help your customer feel valued by your company through loyalty programs, special events, and more. This helps your business develop a lasting relationship with your customers for years to come, building a layer of trust for your business.

Why Three Deep

Our CRM Implementations have generated great results for our clients, and we would love to help your company Acquire, Nurture, and Retain customers. We are driven to help you achieve the same level of success that we have provided to our current list of satisfied customers.